Yesterday morning I decided to take different approach with the service department.
Service dude: "Hi. What can we do for you?"
Me (in my best second grade teacher tone): "Well, you see last Tuesday, my low tire pressure light came on. I figured it was because the drastic drop in temperature. I stopped and filled up my tire. Thirty-six hours later, the light came back on and the tire only had twenty pounds of air. It lost 15 pounds in 36 hours. I brought my car in here on Friday. You kindly refilled the air in my tire and claimed it was the spare tire's sensor. Funny (sarcastically said), but on Saturday evening, the low tire pressure light came back on. No worries though -- I had a lovely chat with your service manager Mark on Friday afternoon who promised me that this will get properly taken care of today. Here's the keys. Ooooh and I need a ride to work. Thank you."
It's funny...not in a ha-ha sort-of way...I received this phone call at 12 'noon.
Mark, service manager: "Angie, your car is ready."
Angie: "What was really the problem?"
Mark: "You had driven over a nail and punctured your tire."
Angie: "So it wasn't my spare afterall. Thanks. I'll be there around 5 to get my car."
Wow -- I wonder if they noted on my file that...
A. I know how to use a tire pressure gauge.
B. I read the manual so don't be trying to pull the wool over my pretty green eyes.
C. I don't appreciate being lied too.
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